For more than a decade, it has been known that acquiring new customers is significantly more expensive than retaining existing customers. Plus, increasing your customer retention rate can increase your profits up to 95%, as found in this research published
For a long time, receipts were merely a means for confirming transactions. Retailers had their turnover registered and ready for reporting. Customers had proof they had paid for the goods before leaving the store. Receipts nowadays also help consumers exercise
Businesses of all sizes are always looking for ways to increase customer loyalty. Statistics show that 56% of customers stay loyal to brands that “get them“, meaning they are more likely to return and spend money again in the future.
Do you want to reward your regular customers and inspire them to come back for more? A loyalty card is a great place to start. Your brand’s loyalty card design is extremely important. But make sure you give your customers
Did you know that acquiring new consumers costs five times more than keeping existing customers? Also, did you know that current customers are 50% more willing than new buyers to try a new product from you and spend 31% more?
The use of non-plastic payment options is increasing as COVID-19 keeps its hold and continues to impact consumer behavior. Is this, however, the end of an era of plastic loyalty cards for business? Our team had the opportunity to explore
