{"id":11084,"date":"2017-06-06T08:32:17","date_gmt":"2017-06-06T08:32:17","guid":{"rendered":"https:\/\/passkit.com\/blog\/?p=11084"},"modified":"2021-01-26T11:46:50","modified_gmt":"2021-01-26T11:46:50","slug":"6-interesting-facts-about-chatbots","status":"publish","type":"post","link":"https:\/\/passkit.com\/blog\/6-interesting-facts-about-chatbots\/","title":{"rendered":"6 interesting facts about Chatbots"},"content":{"rendered":"<p>A C<i>hatBot<\/i> is an interactive program that talks to you and answers requests just like a real person. It uses <a href=\"http:\/\/whatis.techtarget.com\/definition\/machine-learning\" target=\"_blank\" rel=\"noopener\">Machine Learning<\/a> through Artificial Intelligence to pick up on conversational cadences, allowing it to mimic human conversations and react to spoken or written prompts to deliver a service.<br \/>\nThe C<em>hatBot<\/em> is a user interface which can be plugged into a number of data sources so it can deliver informations or services on demand; such as weather forecasts, breaking news or booking a hotel room.<br \/>\nLet&#8217;s see some Chatbots stats that are worth to know about:<\/p>\n<h3>1.4 billion people use messaging apps<\/h3>\n<p>According to <a href=\"http:\/\/www.businessinsider.com\/the-messaging-app-report-2015-11\" target=\"_blank\" rel=\"noopener\">Business Insider<\/a>, more people use the top four messaging apps than the top four social network apps, with more than 1.4 billion messaging apps users. That makes a lot of potential users for Chatbots.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/04\/18062915\/Capture-d%E2%80%99e%CC%81cran-2017-04-18-a%CC%80-14.28.32.png\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-10780 size-full\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/04\/18062915\/Capture-d%E2%80%99e%CC%81cran-2017-04-18-a%CC%80-14.28.32.png\" alt=\"Social Media and Messaging Apps Stats\" width=\"1142\" height=\"826\" title=\"\"><\/a><\/p>\n<h3>ChatBots are very popular in China<\/h3>\n<p>The average conversation length is 23 conversations per session in China, while the average conversation per session for pretty much every other place in the world is from 1.5 to 2.5.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/06\/06074831\/dream-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-11092\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/06\/06074831\/dream-1.png\" alt=\"China Chatbots average conversation Passkit \" width=\"600\" height=\"600\" title=\"\"><\/a><\/p>\n<h3>&#8220;Hi&#8221; is the motto<\/h3>\n<p>What is a great way to start a conversation? Just say &#8220;Hi&#8230;&#8221;<br \/>\nAccording to <a href=\"https:\/\/venturebeat.com\/2016\/09\/06\/5-stats-about-chatbots-that-reveal-what-users-want\/\" target=\"_blank\" rel=\"noopener\">VentureBeat<\/a>, 65.7 percent of bots received the message \u201chi,\u201d and 72 percent received a case-insensitive variation of\u00a0the same word.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/05\/09074023\/ggg-ConvertImage-ConvertImage.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-10921\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/05\/09074023\/ggg-ConvertImage-ConvertImage.jpg\" alt=\"ggg-ConvertImage-ConvertImage\" width=\"1274\" height=\"849\" title=\"\"><\/a><\/p>\n<h3>Users want to have SMS conversations with businesses<\/h3>\n<p>According to <a href=\"https:\/\/www.openmarket.com\/resources\/chatbots-infographic\/\" target=\"_blank\" rel=\"noopener\">OpenMarket<\/a>, 63% of financial services, 67% of retail and 57% of travel &amp; hospitality mobile users say SMS conversations would be very useful.<\/p>\n<figure id=\"attachment_11094\" aria-describedby=\"caption-attachment-11094\" style=\"width: 1860px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/06\/06075231\/Capture-d%E2%80%99e%CC%81cran-2017-06-06-a%CC%80-15.52.00.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11094\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2017\/06\/06075231\/Capture-d%E2%80%99e%CC%81cran-2017-06-06-a%CC%80-15.52.00.png\" alt=\"Source:https:\/\/www.openmarket.com\/resources\/chatbots-infographic\/\" width=\"1860\" height=\"1188\" title=\"\"><\/a><figcaption id=\"caption-attachment-11094\" class=\"wp-caption-text\">Source:https:\/\/www.openmarket.com\/resources\/chatbots-infographic\/<\/figcaption><\/figure>\n<h3>4 minutes<\/h3>\n<p>Is the time saved by a user when having a conversation with a ChatBot instead of calling a traditional call centre. oye bayla me<\/p>\n<h3>Businesses want Chatbots<\/h3>\n<p>80% of businesses want to integrate ChatBots by 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ChatBot is an interactive program that talks to you and answers requests just like a real person. It uses Machine Learning through Artificial Intelligence to pick up on conversational cadences, allowing it to mimic human conversations and react to spoken or written prompts to deliver a service. The ChatBot is a user interface which [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11096,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,17],"tags":[65,81,94,314],"class_list":["post-11084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-chatbots","tag-artificial-intelligence","tag-business","tag-chatbots","tag-sms"],"_links":{"self":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/11084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/comments?post=11084"}],"version-history":[{"count":1,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/11084\/revisions"}],"predecessor-version":[{"id":16047,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/11084\/revisions\/16047"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media\/11096"}],"wp:attachment":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media?parent=11084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/categories?post=11084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/tags?post=11084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}