{"id":5924,"date":"2015-06-04T01:54:17","date_gmt":"2015-06-04T01:54:17","guid":{"rendered":"https:\/\/passkit.com\/blog\/?p=5924"},"modified":"2024-10-13T16:59:25","modified_gmt":"2024-10-13T16:59:25","slug":"android-pay-what-does-it-actually-mean-for-you","status":"publish","type":"post","link":"https:\/\/passkit.com\/blog\/android-pay-what-does-it-actually-mean-for-you\/","title":{"rendered":"Android Pay: What Does It Actually Mean For You?"},"content":{"rendered":"<p style=\"text-align: center;\"><span style=\"color: #999999;\"><em>Last week Google revealed Android Pay. And the Internet went crazy. So did we, because there wasn\u2019t one source that explained the new feature simply. Which is why we\u2019ve written our own \u2013 based on our research, understanding, and industry leading mobile wallet experience. Hope it helps you.\u00a0<\/em><\/span><\/p>\n<hr \/>\n<p>The similarities between NEW COKE&#8217;s launch and Android Pay&#8217;s announcement are\u00a0rather startling. It appears to\u00a0be\u00a0<em>&#8220;a great new taste, better than ever&#8221;<\/em>.\u00a0Google even let people purchase a COKE with their new mobile wallet payments system at the Google I\/O Android Pay booth. Thankfully, Bill Cosby wasn\u2019t present.\u00a0But whether this &#8220;new&#8221; offering is really new or better, we will find out. Let&#8217;s hope it\u00a0doesn&#8217;t leave you crying out for\u00a0their\u00a0original product offering. After all it might work for COKE, but does it open happiness for you?<\/p>\n<p><strong>\u201cA GREAT NEW TASTE, BETTER THAN EVER. NO MORE WORDS\u201d<\/strong><br \/>\n<strong>Literally.<\/strong> There have been no more words on what Android Pay actually is or exactly\u00a0how it works. Not from Google directly. It&#8217;s\u00a0all been speculation based on a small sample of press using the system at Google I\/O. Which is why today we\u2019ll offer you<strong>:<\/strong> <strong>what we know, what this means for you, the clear benefits and negatives, plus a few possible upsets, and at the end 3 KEY POINTS TO REMEMBER IF NOTHING ELSE.<\/strong><br \/>\nNow that&#8217;s not to say we&#8217;re upset or bashing on Google or Android. It&#8217;s actually the opposite. They clearly have made progress and delivered a decent feature. So decent we\u00a0spent the weekend thinking about nothing else. So if that was their plan, it worked.<br \/>\nBut before we give our perspective on <strong>what Android Pay means for you and your mobile wallet marketing <\/strong>(based on the week of research and our trusted understanding on mobile wallets), let\u2019s first list and lay out what we do know to be true:<\/p>\n<ol>\n<li><strong>It\u2019s called Android Pay<\/strong><\/li>\n<li><strong>Android Pay links with a loyalty feature<\/strong><\/li>\n<li><strong>Android Pay has a tap and pay system<\/strong><\/li>\n<li><strong>Android Pay does not need to open an App<\/strong><\/li>\n<li><strong>Android Pay works with fingerprint recognition<\/strong><\/li>\n<li><strong>Google Wallet is not gone, yet<\/strong><\/li>\n<li><strong>Evolution not revolution<\/strong><\/li>\n<\/ol>\n<p><strong>1. IT\u2019S CALLED ANDROID PAY<\/strong><br \/>\nClearly someone at Google was paid way too much to use the synonyms feature (Google = Android and Wallet = Pay).<br \/>\n<strong>2. ANDROID PAY LINKS WITH A LOYALTY FEATURE<\/strong><br \/>\nIt appears as if Android Pay will be able to recognize a merchant and link this with your Google Wallet\u2019s knowledge of program membership, coupons and loyalty content, automatically. Which is cool.<br \/>\nYes, Google Wallet might have allowed you to use this content before, but only at participating stores with specific\u00a0Google Wallet point-of-sale devices (see below). Now it works automatically across regular tap and pay systems, like <a href=\"http:\/\/www.visa.com.hk\/en_HK\/personal\/features\/visapaywave.shtml\" target=\"_blank\" rel=\"noopener\">Visa payWave<\/a> and <a href=\"http:\/\/www.mastercard.com\/hk\/consumer\/paypass.html\" target=\"_blank\" rel=\"noopener\">MasterCard PayPass<\/a>. Therefore&#8230;<\/p>\n<figure id=\"attachment_5934\" aria-describedby=\"caption-attachment-5934\" style=\"width: 414px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03022245\/google-image-pos-wallet-crop_1.jpg\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-5934\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03022245\/google-image-pos-wallet-crop_1-908x1024.jpg\" alt=\"google-image-pos-wallet-crop_1\" width=\"414\" height=\"467\" title=\"\"><\/a><figcaption id=\"caption-attachment-5934\" class=\"wp-caption-text\">A Google Wallet specific POS system<\/figcaption><\/figure>\n<p><strong>ANDROID PAY HAS A TAP AND PAY SYSTEM<\/strong><br \/>\nAndroid phones have had this feature for a while now. There\u2019s nothing new here. What\u2019s changed is the user journey. It\u2019s now similar to Apple Pay.<br \/>\nWhich means\u2026<br \/>\n<strong>ANDROID PAY DOES NOT NEED TO OPEN AN APP<\/strong><br \/>\nIt\u2019s a lot more streamlined. You no longer need to open up an app in order to select a card, enter a pin and then make a payment. The NFC chip in the phone communicates with the terminal and wakes Android Pay up automatically, before prompting your action. Again, Apple already does this.<br \/>\nSo you can bet\u2026<br \/>\n<strong>ANDROID PAY WORKS WITH FINGERPRINT RECOGNITION<\/strong><br \/>\nWoop! No need to repeat ourselves about how Google and Android Pay are just playing catch-up at this point.<br \/>\nWhich is why\u2026<br \/>\n<strong>GOOGLE WALLET IS NOT GONE, YET<\/strong><br \/>\nImportantly, Google Wallet still exists. Why? It\u2019s going to become a streamlined peer-to-peer payment platform. But there are no detailed documents from Google on this either, as of this posting.<br \/>\nIt\u2019s also suspected that your non-payment content (loyalty, coupons, membership cards) will still be stored in Google Wallet.<br \/>\nSo ultimately\u2026<br \/>\n<strong>EVOLUTION NOT REVOLUTION<\/strong><br \/>\nIt appears as though Google has simply merged a few small features into one and re-branded. <strong>It\u2019s more evolutionary than revolutionary<\/strong>. Which is why we\u00a0can\u2019t help but be reminded of NEW COKE from 1985 \u2013 which isn\u2019t great.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03021553\/NewAndroidPayv2.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-5928 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03021553\/NewAndroidPayv2.jpg\" alt=\"NewAndroidPayv2\" width=\"531\" height=\"354\" title=\"\"><\/a><br \/>\n<strong>SO, IS ANDROID PAY REALLY THE \u2018NEW COKE\u2019 OF MOBILE PAYMENTS?\u00a0<\/strong><br \/>\nGoogle has learnt a lot from Tap and Pay, or Apple (depending on what camp you lie in). More than COKE clearly did from their 1985 consumer research. Which is why Google I\/O attendees that got to test Android Pay are <a href=\"http:\/\/www.engadget.com\/2015\/05\/29\/android-pay-google-io\/\" target=\"_blank\" rel=\"noopener\">raving about the <strong>now seamless user journey and integration<\/strong><\/a>. But the benefits of Android Pay won\u2019t come to fruition for a while. A long, long while. Why?<br \/>\n<strong>Android Pay isn\u2019t out yet<\/strong>. It\u2019s not even present on the developer version of Android M (Google\u2019s next operating system). And it\u2019s most likely not going to appear until later this year (2015). Which means it won\u2019t be mainstream until early 2016, and that\u2019s just in the US.<br \/>\n<strong>Google Wallet content still exists.<\/strong> And importantly, the process of getting content into this <a href=\"https:\/\/passkit.com\/guide\/mobile-wallet-software\/\">mobile wallet<\/a> is the same: your loyalty program must already exist, have a physical option, is auditable, and has an existing Customer Service solution (Google will check periodically). Which means it\u2019s not for \u2018Mom-and-Pop\u2019 shops \u2013 small companies that lack infrastructure.<br \/>\nOn top of all that, <strong>it\u2019s not 100% clear exactly how the Loyalty system works with Android Pay. <\/strong>The prototype at Google I\/O <a href=\"http:\/\/www.engadget.com\/2015\/05\/29\/android-pay-google-io\/\" target=\"_blank\" rel=\"noopener\">was able to recognize that the user had bought a COKE<\/a>, and applied a COKE specific loyalty reward.<\/p>\n<figure id=\"attachment_5941\" aria-describedby=\"caption-attachment-5941\" style=\"width: 576px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03023738\/android-pay-google-io-2015-sg-4-980x420.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-5941\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03023738\/android-pay-google-io-2015-sg-4-980x420.jpg\" alt=\"android-pay-google-io-2015-sg-4-980x420\" width=\"576\" height=\"247\" title=\"\"><\/a><figcaption id=\"caption-attachment-5941\" class=\"wp-caption-text\">Android Pay in action at Google I\/O &#8211; Source: Slashgear.com<\/figcaption><\/figure>\n<p>But exactly how this is linked, who creates\u00a0the link, whether you still need Google Wallet to store anything, and many more questions still exist. But some initial positives and negatives are clear to pinpoint:<br \/>\n<strong>CLEAR BENEFITS OF ANDROID PAY:<\/strong><\/p>\n<ul>\n<li>Anywhere that takes Apple Pay will now take Android Pay<\/li>\n<li>It\u2019s a lot more convenient; no need to open an app to activate.<\/li>\n<li>You\u2019ll hopefully never miss rewards, like you may have with Tap and Pay<\/li>\n<li>Google wallet and the process to add content still exist<\/li>\n<li>Google fan boys rejoice (us included).<\/li>\n<\/ul>\n<p><strong>CLEAR NEGATIVES OF ANDROID PAY:<\/strong><\/p>\n<ul>\n<li>Apple will surely respond at <a href=\"https:\/\/developer.apple.com\/wwdc\/\" target=\"_blank\" rel=\"noopener\">WWDC<\/a> with an update to Passbook.<\/li>\n<li>Still a huge lack of insight for developers<\/li>\n<li>Unfortunately you won\u2019t see Android M for 6\/7 months, let alone Android Pay<\/li>\n<li>Nobody knows what will happen to Google Wallet<\/li>\n<li>Not for small companies or \u2018Mom-and-Pop\u2019 shops.<\/li>\n<li>You\u2019re out of luck if you\u2019re not in the US (until late 2016).<\/li>\n<\/ul>\n<p><strong>OTHER POSSIBLE UPSETS<\/strong><br \/>\n<strong>1) A DIRECT EFFECT ON CONSUMER PURCHASE DECISIONS<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Right now all mobile payment services face a similar problem to physical payments. Credit card payments, and even debit cards to an extent, cost merchants interchange fees. These vary across merchants, but tend to stay the same regardless of purchase amount. More importantly, they vary dramatically across different card types (Visa and MasterCard are typically lower than Amex). For example, \u201c<em>a transaction using an <\/em><a href=\"http:\/\/www.quora.com\/How-much-higher-are-American-Express-interchange-fees-than-those-of-Visa-and-MasterCard\/answers\/354158?srid=3bbX&amp;share=1\" target=\"_blank\" rel=\"noopener\"><em>American Express card typically costs the merchant 3.5%<\/em><\/a><em>\u201d <\/em>(Brian Roemmele, Alchemist and Metaphysician), plus \u201c<em>there is a Flat Fee program of $7.95, for low volume merchants\u201d. <\/em>Which is why you\u2019ll see some signs like \u201c<em>minimum spend<\/em>\u201d or you\u2019ll hear \u201c<em>we don\u2019t take Amex<\/em>\u201d \u2013 because it cost merchants more to process the payments. And that\u2019s where Android Pay\u2019s loyalty feature could come in.<\/p>\n<p style=\"padding-left: 30px;\">This might allow merchants to control what card you use via Android Pay. Or at least persuade you to use a specific card type, simply by incentivizing the use of a specific card with in-store reward points.<\/p>\n<p style=\"padding-left: 30px;\">Imagine making a purchase in Starbucks and being told, <em>\u201cget 2x the reward points if you pay with X Bank card instead of Amex<\/em>\u201d.<\/p>\n<p><strong>Will this mess with your current mobile marketing or mobile loyalty strategy<\/strong>?<\/p>\n<p style=\"padding-left: 30px;\"><strong>Short answer<\/strong>: No<\/p>\n<p style=\"padding-left: 30px;\"><strong>Long answer:<\/strong> It should actually support it. It empowers merchants to offer a loyalty system that could promote not only the use of mobile wallet payments, but also push \u201c<em>mobile loyalty<\/em>\u201d terminology into the common lexicon of the average consumer, increasing the behavior over time. Which ultimately means more knowledge about and demand for your mobile wallet content, and more use if it.<\/p>\n<p><strong>2) IN-APP PURCHASES<\/strong><\/p>\n<p style=\"padding-left: 30px;\">The search giant will be allowing users to make Android Pay mobile wallet transactions not only in brick and mortar stores, but digital ones. Off the back of Google\u2019s news that they\u2019ll soon be <a href=\"http:\/\/thenextweb.com\/google\/2015\/05\/28\/google-confirms-its-adding-a-buy-button-to-search\/\" target=\"_blank\" rel=\"noopener\">adding the buy button to searches<\/a>, they announced yesterday at Google I\/O <a href=\"http:\/\/www.phonearena.com\/news\/Google-Wallet-will-be-revised-after-Android-Pay-launch-new-app-will-have-limited-function_id69833\" target=\"_blank\" rel=\"noopener\">you can pay with Android Pay in apps<\/a> and on the Play Store.<\/p>\n<p><strong>Will this mess with your current mobile marketing or mobile loyalty strategy<\/strong>?<\/p>\n<p style=\"padding-left: 30px;\"><strong>Short answer<\/strong>: No, at least not yet.<\/p>\n<p style=\"padding-left: 30px;\"><strong>Long answer:<\/strong> It\u2019s too soon to tell what this really means for mobile wallet payments and loyalty offerings. But it could mean you can use and collect loyally points on in-app purchases.<\/p>\n<p><strong>3) THE OPEN PLATFORM<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Google has worked hard to hit the ground running. Unlike when they launched Google Wallet, they now claim to have 700,000 stores already signed up and ready to go (in the US). What\u2019s more, the open platform apparently allows Banks to implement Android Pay directly into apps. And that\u2019s not all.<\/p>\n<p style=\"padding-left: 30px;\">Google has also partnered with top telecoms providers (US only so far) to make Android Pay a native feature \u2013 pre-installed on new Android phones and most likely irremovable, like Passbook for iOS.<\/p>\n<p><strong>Will this mess with your current mobile marketing or mobile loyalty strategy<\/strong>?<\/p>\n<p style=\"padding-left: 30px;\"><strong>Short answer<\/strong>: Not at all.<\/p>\n<p style=\"padding-left: 30px;\"><strong>Long answer:<\/strong> Similar to the previous point, there could be potential for you to carry over the benefits of your existing mobile wallet content into third party apps and platforms.<\/p>\n<p><strong>ULTIMATELY\u2026<\/strong><br \/>\nIt\u2019s great\u00a0news for mobile wallet content providers. People like you. And a really great move by Google. Clearly it&#8217;s not the same as NEW COKE. Or at least we really hope not. It looks a lot more promising, and we can&#8217;t wait to find out more.<br \/>\nBecause:<\/p>\n<ul>\n<li>Android Pay\u2019s new features should not only increase the use of mobile payments, they\u2019ll also diversify where people can use them \u2013 expanding their application.<\/li>\n<li>Furthermore, the loyalty aspect should increase desirability for non-payment mobile wallet content. And ultimately, it should increase the familiarity with this behavior.<\/li>\n<li>This should drive mobile wallet use, understanding, adoption, and worth. Especially with <a href=\"http:\/\/www.businessinsider.com\/heres-why-google-wont-give-up-on-mobile-payments-2015-5\" target=\"_blank\" rel=\"noopener\">BI Intelligence<\/a> stating the number of US consumers with at least one mobile in-store payment in a given year to reach 165 million by 2019. Which is a compound annual growth rate of 52% a year, expanding the mobile payment user base by almost 8 times that of 2014.<\/li>\n<\/ul>\n<p><strong>IF YOU REMEMBER ANYTHING, REMEMBER THESE 3 POINTS:<\/strong><\/p>\n<ol>\n<li>It\u2019s a logical coming together of Google Wallet and Tap and Pay that\u2019s now user-friendly<\/li>\n<li>No major change to worry about just yet. Unfortunately, you wont even see Android M for a while, let alone Android Pay.<\/li>\n<li>Will it taste as bad as NEW COKE or look as bad as BILL COSBY in 2015?<\/li>\n<\/ol>\n<p><a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03025753\/article_post_width_New-Coke-Bill-Cosby.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5946 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2015\/06\/03025753\/article_post_width_New-Coke-Bill-Cosby.jpg\" alt=\"article_post_width_New-Coke-Bill-Cosby\" width=\"405\" height=\"282\" title=\"\"><\/a><\/p>\n<p><strong>COMMENTS + QUESTIONS?<\/strong><br \/>\nAs always, if you have any comments or questions please leave them below and we\u2019ll do our best to answer you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week Google revealed Android Pay. And the Internet went crazy. So did we, because there wasn\u2019t one source that explained the new feature simply. Which is why we\u2019ve written our own \u2013 based on our research, understanding, and industry leading mobile wallet experience. Hope it helps you.\u00a0 The similarities between NEW COKE&#8217;s launch and [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5928,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-5924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/5924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/comments?post=5924"}],"version-history":[{"count":3,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/5924\/revisions"}],"predecessor-version":[{"id":18225,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/5924\/revisions\/18225"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media\/5928"}],"wp:attachment":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media?parent=5924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/categories?post=5924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/tags?post=5924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}