{"id":8762,"date":"2016-02-24T18:33:46","date_gmt":"2016-02-24T18:33:46","guid":{"rendered":"https:\/\/passkit.com\/blog\/?p=8762"},"modified":"2016-02-24T18:33:46","modified_gmt":"2016-02-24T18:33:46","slug":"how-to-create-customer-segmentations-within-cherrypie","status":"publish","type":"post","link":"https:\/\/passkit.com\/blog\/how-to-create-customer-segmentations-within-cherrypie\/","title":{"rendered":"How To Create Customer Segmentations Within CherryPie"},"content":{"rendered":"<h3 style=\"text-align: center;\">Important Note: CherryPie is no longer supported.<\/h3>\n<p>PassKit released the <a href=\"https:\/\/app.passkit.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">all new PassKit Platform<\/a> in early 2020. This platform incorporates decades of experience designing, developing and implementing world class mobile wallet solutions for some of the biggest international brands. And at the same time, working with small businesses all over the world to help them access the cool capabilities of Apple Wallet and Google Pay passes. We have combined these rich learnings, proven best practices and ever growing knowledge, to deliver you the <a href=\"https:\/\/app.passkit.com\" target=\"_blank\" rel=\"noopener\">very best mobile wallet management platform<\/a>. A platform where you can extend your mobile reach by quickly integrating Apple Wallet and Google Pay Passes into your business. Into your processes. Into your systems. And most importantly into your customer experience.<br \/>\nPassKit now delivers dedicated modules to solve your specific business use cases. No longer do you need to waste time learning about &#8216;passes&#8217; language. No longer do you need to study mobile wallet terminology. You now work with Mobile Wallet API&#8217;s designed around your business processes; your language. A language you are already familiar with. The latest platform currently covers:<\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/app.passkit.com\/signup\">TRY THE NEW PASSKIT\u00a0PLATFORM FOR FREE &#8211; UNLIMITED TEST PASSES<\/a><\/h4>\n<p style=\"text-align: center;\">&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>CherryPie\u00a0is a simple yet powerful mobile marketing automation platform, meticulously designed and crafted for marketers and agencies. CherryPie enables businesses to propel customer engagement, drive physical world transactions\/revenue, and stimulate sustainable loyalty by leveraging native mobile wallet applications and beacon technology.<br \/>\nCherryPie is now upon us, meaning that marketers now have access to an entirely new form of mobile marketing automation. Each week, I\u2019ll walk you through a tutorial on how to get the most out of your experience with CherryPie. This week, I\u2019ll cover creating customer segmentations\u00a0within CherryPie.<\/p>\n<h4>1. Create a contact list<\/h4>\n<p>It\u2019s important that you create a contact list in the CRM, even if it\u2019s blank. This is so that when you launch your campaign and distribute passes, you are able to store customer data and see their history of actions in that contact list.<br \/>\nGo to CRM \u2014&gt; Create Contact List<br \/>\n<em>I don\u2019t have existing contacts<\/em><br \/>\nEnter a name for this contact list and save the contact list if you don\u2019t have contacts to upload at this time.<br \/>\n<em>I have existing contacts<\/em><br \/>\nDownload the CSV template to use as a template for uploading your existing contacts. We\u2019ve provided default headings for each column but feel free to also add your own. These variables can be used in distributing passes and email templates (i.e. personalizing the email by name).<br \/>\n<em>Unique fields<\/em><br \/>\nUnique fields are used to identify whether there is a duplicate in your contact list. For example, if you specify \u2018email\u2019 as the unique field, CherryPie will check to see if they are already in the contact list. This will help identify if a contact on the landing page or in the CSV is the same as the contact in the list or not. If you don\u2019t specify a unique field, CherryPie will not be able to check for duplicates.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223724\/Screen-Shot-2016-02-02-at-4.36.50-PM.png\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-8487 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223724\/Screen-Shot-2016-02-02-at-4.36.50-PM.png\" alt=\"Screen Shot 2016-02-02 at 4.36.50 PM\" width=\"1099\" height=\"540\" title=\"\"><\/a><a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223730\/Screen-Shot-2016-02-02-at-4.37.02-PM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"size-full wp-image-8488 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223730\/Screen-Shot-2016-02-02-at-4.37.02-PM.png\" alt=\"Screen Shot 2016-02-02 at 4.37.02 PM\" width=\"1100\" height=\"665\" title=\"\"><\/a><\/p>\n<h4>2. Create customer segmentations<\/h4>\n<p>Use the headers in your CSV to create segmentations of customers. For example, male\/female, silver\/platinum, status July birthdays, etc. Having customer segmentations allow you to send targeted content to the relevant contacts.<br \/>\nOnce you\u2019ve created your contact list, click on \u2018Segmentations\u2019 to create different segments. You can add multiple rules and conditions for each segment.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223843\/Screen-Shot-2016-02-02-at-4.38.22-PM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"size-full wp-image-8489 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/02223843\/Screen-Shot-2016-02-02-at-4.38.22-PM.png\" alt=\"Screen Shot 2016-02-02 at 4.38.22 PM\" width=\"1104\" height=\"667\" title=\"\"><\/a><br \/>\nOnce you select a segmentation, choose Create Segmentation<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24023511\/Screen-Shot-2016-02-23-at-8.27.15-PM.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8763 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24023511\/Screen-Shot-2016-02-23-at-8.27.15-PM.png\" alt=\"Screen-Shot-2016-02-23-at-8.27.15-PM\" width=\"1900\" height=\"935\" title=\"\"><\/a><br \/>\nFill in rules and conditions according to the segment you are creating. In this case, I am creating a segment for gender. I named the segment &#8220;Male&#8221;, and then selected Gender equals M in the rules. The items you select within &#8220;Rules&#8221; should match the items under\u00a0&#8220;Contacts&#8221; in the CRM tool.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24023902\/Screen-Shot-2016-02-23-at-8.36.52-PM.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8764 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24023902\/Screen-Shot-2016-02-23-at-8.36.52-PM.png\" alt=\"Screen Shot 2016-02-23 at 8.36.52 PM\" width=\"1900\" height=\"933\" title=\"\"><\/a><\/p>\n<h4>3. Using your segments<\/h4>\n<p>Once you have created your segments, you will now want to put them to use. The next step is to visit the campaigns page and select the &#8220;Share&#8221; icon next to the campaign that your segment is under.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24030121\/Screen-Shot-2016-02-23-at-8.57.12-PM.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8765 aligncenter\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24030121\/Screen-Shot-2016-02-23-at-8.57.12-PM.png\" alt=\"Screen-Shot-2016-02-23-at-8.57.12-PM\" width=\"1897\" height=\"932\" title=\"\"><\/a><br \/>\nYou will then select the contact list in which you want the segment to come from. Select your segmentation and then select the email template. Then click distribute.<br \/>\n<a href=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24030249\/Screen-Shot-2016-02-23-at-9.02.15-PM.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8766\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/02\/24030249\/Screen-Shot-2016-02-23-at-9.02.15-PM.png\" alt=\"Screen Shot 2016-02-23 at 9.02.15 PM\" width=\"1897\" height=\"930\" title=\"\"><\/a><br \/>\nRemember, the more segments you have the more you can personalize your messages and the more effective your campaigns will be. Adding\u00a0segmentations to your campaigns is what sets mobile marketing apart from other marketing channels, so be sure to take advantage of it.<br \/>\nIf you\u2019re already using CherryPie and want access to the full user guide, download that\u00a0<a href=\"https:\/\/passkit.com\/downloads\/doc\/CherryPie-user-guide.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<br \/>\nIf you have any comments or questions let me know in the comments below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Important Note: CherryPie is no longer supported. PassKit released the all new PassKit Platform in early 2020. This platform incorporates decades of experience designing, developing and implementing world class mobile wallet solutions for some of the biggest international brands. And at the same time, working with small businesses all over the world to help them [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":8773,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-8762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/8762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/comments?post=8762"}],"version-history":[{"count":0,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/8762\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media\/8773"}],"wp:attachment":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media?parent=8762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/categories?post=8762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/tags?post=8762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}