{"id":8987,"date":"2016-03-16T13:34:10","date_gmt":"2016-03-16T13:34:10","guid":{"rendered":"https:\/\/passkit.com\/blog\/?p=8987"},"modified":"2026-08-24T13:04:31","modified_gmt":"2026-08-24T13:04:31","slug":"three-successful-loopy-loyalty-case-studies","status":"publish","type":"post","link":"https:\/\/passkit.com\/blog\/three-successful-loopy-loyalty-case-studies\/","title":{"rendered":"Three Successful Digital Loyalty Case Studies"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We cover a large variety of topics on the PassKit blog, including loyalty, customer engagement, <a href=\"https:\/\/passkit.com\/gemtot-beacons-eddystone-ibeacon-altbeacon\/\" target=\"_blank\" rel=\"noopener\">beacons<\/a>, mobile wallet and the online-to-offline channel. This specific post is going to feature three current users of <a href=\"http:\/\/loopyloyalty.com\" target=\"_blank\" rel=\"noopener\">Loopy Loyalty<\/a>. They all made a revenue-strategic and <a href=\"https:\/\/www.youtube.com\/watch?v=PFoK6dT0Dzc\" target=\"_blank\" rel=\"noopener\">environmentally friendly<\/a> choice by making their own digital punch cards, and I\u2019ll explain why with the following example.<br> <strong>Let\u2019s say you are a restaurant owner, and you engage with your clients by promoting paper stamp cards (ex. buy 10 get one free). This is what happens:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A tree needs to be <em>cut down<\/em>.<\/li>\n\n\n\n<li>The tree is then processed in a <em>factory<\/em>, generating pollution.<\/li>\n\n\n\n<li>Cards are <em>shipped<\/em> to your designer, who will produce\u00a0and <em>box them up<\/em>.<\/li>\n\n\n\n<li>Cards are then<em> shipped<\/em> to your restaurant, where a waiter needs to <em>stop what he\/she is doing<\/em> to receive the box and sign the invoice.<\/li>\n\n\n\n<li>The waiter then needs to take the cards to the desk and <em>processes them<\/em> (unboxing, storage etc).<\/li>\n\n\n\n<li>Each time a client wants a card, waiters have to <em>physically get<\/em> them.<\/li>\n\n\n\n<li>Customers often <em>lose or forget<\/em> their stamp-cards, and you <em>can\u2019t measure<\/em> how effective your program is performing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Loopy Loyalty users, on the other hand, typically:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up a card design and campaign into the <strong>dashboard<\/strong> (30 \/ 60 min)<\/li>\n\n\n\n<li>Distribute their digital cards through <strong>different platforms<\/strong> (Social media, e-mail, SMS, QR codes etc.)<\/li>\n\n\n\n<li>Every time a customer needs a stamp, easily apply one through the <a href=\"https:\/\/itunes.apple.com\/us\/app\/loopy-loyalty-stamper\/id945301614?mt=8\" target=\"_blank\" rel=\"noopener\">stamper app<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Advantages of a digital stamp-card:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No plastic or card <strong>waste<\/strong>, no factory <strong>pollution<\/strong>.<\/li>\n\n\n\n<li>Get <strong>analytics<\/strong> on customer behaviour (cards redeemed, time and date of redemption etc). This enables business to segment customer base on their preferences and deliver content that is relevant to them.<\/li>\n\n\n\n<li>Customers are quite unlikely to lose their phones, and therfore they <strong>won&#8217;t lose your card<\/strong> either.<\/li>\n\n\n\n<li>Send a <strong>lock-screen notification<\/strong> (like on whatsapp, <a href=\"https:\/\/www.youtube.com\/watch?v=YDutbYSKU78\" target=\"_blank\" rel=\"noopener\">watch an example here<\/a>) to promote an event or special offer, directly to the customer phone.<\/li>\n\n\n\n<li>Use <strong>location-based marketing<\/strong> with GPS locations and beacon interactions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, there is quite a big gap between the old-fashioned paper punch-card, and the much more innovative mobile wallet technology. Let&#8217;s have a look at the three case studies we promised in our title.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Case 1) Kape Tol Coffee (Philippines)<\/h3>\n\n\n\n<figure class=\"wp-block-image alignleft is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/03\/10085800\/ktc-300x300.jpg\" alt=\"loyalty kape tol\" class=\"wp-image-9017\" style=\"aspect-ratio:1;width:200px;height:auto\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Kape Tol is a coffee shop in the Philippines, they started using Loopy Loyalty in 2015, and you can find out how they promoted their stamp-cards on Facebook by <a href=\"http:\/\/on.fb.me\/1M8k5tK\" target=\"_blank\" rel=\"noopener\">clicking here<\/a>.<br>\nThey opened another branch, and they are still using the digital stamp-cards. At Kape Tol, they didn&#8217;t know Loopy Loyalty is FREE. In fact, when they asked to purchase more cards but found out they didn&#8217;t have to pay, here&#8217;s what the answer we got: &#8220;<em>Wow! Amazing! Thanks so much<\/em>!&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Case 2) Moments Lifestyle cafe (Hong Kong)<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter is-resized\"><img decoding=\"async\" width=\"969\" height=\"514\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/03\/10083852\/Moments.png\" alt=\"moments cafe hong kong pass\" class=\"wp-image-9010\" style=\"aspect-ratio:1.8852140077821011;width:969px;height:auto\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Moments Caf\u00e9 is a cozy restaurant in the heart of Hong Kong, where they&nbsp;use Loopy Loyalty and mobile wallet technology to enhance customer engagement.&nbsp;How it works is pretty simple, after eating at Moments (you can find it <a href=\"http:\/\/www.openrice.com\/en\/hongkong\/restaurant\/causeway-bay-moments-lifestyle-cafe\/169671\" target=\"_blank\" rel=\"noopener\">here<\/a>), you just&nbsp;open your digital wallet and show your Moments loyalty pass. When you are&nbsp;paying, the person who\u2019s attending you just scans the QR code on your&nbsp;pass and a stamp is automatically added. On the 8th stamp you get to&nbsp;redeem a free meal.<br>\nBelow is a picture of how Moments digital stamp-card looks on your phone.<br>\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Case 3) OCHT college cafe &#8211; Ontario College of Health and Technology (Canada)<\/h3>\n\n\n\n<figure class=\"wp-block-image alignleft is-resized\"><img decoding=\"async\" width=\"181\" height=\"131\" src=\"https:\/\/dxjl3qy52c1o9.cloudfront.net\/wp-content\/uploads\/2016\/03\/10091058\/ocht.png\" alt=\"ocht cafe stampcard\" class=\"wp-image-9021\" style=\"aspect-ratio:1.381679389312977;width:181px;height:auto\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The stamp-card is implemented within a college cafe. Promotions and offers can always be updated, but at the moment you are allowed a free drink or food item after collecting 10 stamps. Also, to incentivise people to get the loyalty card, the college cafe offers a free stamp upon collection of a new card.\u00a0When we asked for feedback on Loopy Loyalty, OCHT answered: &#8220;<em>No complaints\u2026the card is working very well for us<\/em>.&#8221;<br> As you could see, loyalty and engagement are dynamically growing and evolving toghether with technology. If you want to implement a similar solution for your business, pay us a visit on <a href=\"http:\/\/loopyloyalty.com\" target=\"_blank\" rel=\"noopener\">Loopy Loyalty<\/a>. We also recently released a report on customer loyalty and engagement explaining in details the current situation of customer loyalty, and hottest trends for 2016. You can easily download it here.<br> Lastly, you might be interested in watching some of <a href=\"https:\/\/goo.gl\/N6dBIm\" target=\"_blank\" rel=\"noopener\">our YouTube Videos <\/a>on Mobile Wallet and Mobile Wallet Marketing. Stay tuned for our next updates!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We cover a large variety of topics on the PassKit blog, including loyalty, customer engagement, beacons, mobile wallet and the online-to-offline channel. This specific post is going to feature three current users of Loopy Loyalty. They all made a revenue-strategic and environmentally friendly choice by making their own digital punch cards, and I\u2019ll explain why [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19435,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,15,16,20,21,26,27,30,31],"tags":[],"class_list":["post-8987","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beacon","category-blog","category-case-studies","category-customer-loyalty-2","category-gemtot-beacons","category-loopy-loyalty","category-loyalty","category-mobile-marketing-2","category-mobile-wallet-2"],"_links":{"self":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/8987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/comments?post=8987"}],"version-history":[{"count":2,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/8987\/revisions"}],"predecessor-version":[{"id":20604,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/posts\/8987\/revisions\/20604"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media\/19435"}],"wp:attachment":[{"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/media?parent=8987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/categories?post=8987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/passkit.com\/blog\/wp-json\/wp\/v2\/tags?post=8987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}