To many, Passbook is more than just an example of mobile engagement through mobile wallet. To these people, digital wallets represent not only the future of how people are going to pay for goods and manage the coupons/special offers/loyalty programs
If you want to take customer engagement seriously, then you’re going to have to take mobile wallet engagement seriously as well. As more and more people rely on their smartphones for so many different aspects of their lives, concepts like
The Future Of Loyalty Programs Loyalty programs are not a new concept unto themselves. Brands have been increasing their reputation and reach for decades with programs designed to retain current customers, while giving potential customers incentives to come on board.
Customer loyalty: the ability to acquire and retain repeat customers. Whether you manage a small local diner or a large global corporation, customer loyalty is important to you and it should not be overlooked. Today we are going to put
1. Cats, just like loyal customers, need the right amount of affection. 2. If you haven’t seen them in a few days, don’t fret, they’ll come back to you. 3. They don’t like having their every move tracked. 4. Cats,
Is customer retention something your boss is always bugging you about? Are you having problems retaining customers? Are you trying to expand your current loyal customer base? Harvard Business School studies have shown that ‘increasing customer retention rates by 5%
