You could say that we’re slightly obsessed with customer loyalty here at PassKit and we’ve written about it countless times. Why? Because the best kind of customer is a returning customer. When someone’s had such a positive experience with your
One of the main challenges that small businesses face today is customer retention. You’ve done a great job in getting people to ‘Like’ your Facebook page, you’ve gotten customers to visit your store, you’re posting cool pictures on Instagram. But
Since the last year, the Chatbot popularity is skyrocketing and they have benefited a wide adoption already. Thanks to developments in emerging technologies and Artificial Intelligence (AI), Chatbots are changing the way businesses communicate with the world, mainly their customers. A
Imagine this. You have half a dozen products out in the market. You know that you have some customers using your products, but you don’t know whether they love it or hate it. You know you need to get customer
ChatBots – Everyone’s talking about them, and more and more companies are starting to use them. In fact, 80% of businesses want chatbots by 2020. Facebook Messenger has been luring brands and developers to its platform to create bots
In this blog post we’ll illustrate how London Heathrow Airport successfully deployed its loyalty program through PassKit technology. The digital loyalty program generated an average of 1245 new signups per day. Objective and goals By digitising the loyalty program, Heathrow Airport
