Did you know that acquiring new consumers costs five times more than keeping existing customers? Also, did you know that current customers are 50% more willing than new buyers to try a new product from you and spend 31% more?
Do you know how to develop a customer engagement strategy? The most effective customer engagement strategies foster retention and customer loyalty. With customers being seemingly more distracted than ever, it’s never been more important to deploy engagement strategies that create
A loyalty program can help your brand connect with customers in newfound ways. By rewarding your most valued patrons, you’ll encourage recurring purchases and ultimately raise overall profits for the long term. Indeed, it’s common knowledge that keeping a customer
Many companies have tried various customer loyalty programs in the past, from punch tickets to membership cards. These methods worked for a few years with customers returning for repeat purchases. Essentially, a loyalty program creates an organic customer cycle with
A robust customer loyalty program can significantly improve the customer lifetime value (CLV) of diners at your restaurant. The question remains — how can restaurateurs and account managers gauge the overall customer response and optimize them? As with any modern
Digital Loyalty Cards Vs. Physical Loyalty Cards Loyalty programs keep customer experiences fresh and exciting – giving buyers an extra reason for a return purchase. Traditionally, such programs included printed scratch cards, coupons, and vouchers. However, times have changed, and
