Airline customers love to earn miles. According to research, 82% state they enjoy airline loyalty programs, while 81% cherish their rewards. Showing care about your consumers is the best way to gain their trust. It’s no wonder major airlines like
The modern customer has become difficult to impress. They now expect to see a brand’s ongoing effort to gain their favor and trust. Consumers can easily switch companies if brands don’t rise to the challenge. Businesses know how crucial it
It won’t come as a surprise to learn that the app market is highly competitive. Statista estimates that over five million apps are available across Google Play and the Apple App Store. That’s a massive number of user options, making
Image source: Freepik Technology is transforming the customer experience by reinventing every interaction or touchpoint between your brand and customers. Prospective customers might hear about your company from a friend, visit your website, or see social media posts. In other
Is there any point in having a loyalty program if you don’t advertise it? If you don’t promote your loyalty program, users will probably forget they signed up. You need proper software and a well-thought strategy to keep your customers
The loyalty program market is growing rapidly with the increasing number of digital natives. Statistics also show that the global loyalty management market will be worth over $18.2 billion by 2026. Digital natives have higher expectations from brands and are
