Mobile membership cards could be the way to go if you’re looking for a more sustainable option for your membership program. Not only do they reduce plastic waste and carbon footprint, but they also offer many additional benefits to your
Image source: Freepik It can be challenging to gain customer loyalty, but it is not impossible. By implementing the right tactics, such as launching a loyalty program, your retail business can become a consumer’s top choice, which can be highly
Image source: LTVplus Customer experience represents the customers’ perception of each interaction with your brand. Businesses use customer experience metrics to track: A positive customer experience, feelings that customers have when interacting with your company, will drive their loyalty and
Consumers are looking for better experiences in 2022, but companies are failing to respond, losing 9.5% of their income on average. It’s time to toss out the old company plans and attempt something fresh. It is safe to say that
The latest research shows 73% of consumers say customer experience influences their brand loyalties. On top of that, satisfied clients result in a 30% increased profitability for a business as they are more likely to renew their services. Obviously, keeping
The Top Five Ways to Improve Customer Loyalty Customer loyalty determines the long-term interest and support from your buyers. Conversely, poorly maintained relationships with your customers usually result in one-off purchases and high customer turnover. The digital age has made
