Image source: Freepik The modern customer is savvy and discerning. They know that many businesses are vying for their attention, so they expect to be treated with appreciation. It is where a points reward system comes in handy. By implementing
Image source: FreePik Small businesses know that customer loyalty is essential, but showing consumers you appreciate them can be challenging. There is a solution you can embrace: a loyalty program app. According to research, 86% of American shoppers state that
Image source: Freepik Customer loyalty programs improve the brand experience. According to research, over 70% of consumers who are loyalty program members say that membership is a crucial part of their relationship with businesses. Fostering loyalty is critical since many
Image source: Unsplash Rewarding customers for their loyalty is now a common practice among businesses. According to research, 84% of consumers will keep buying from a brand that offers a loyalty program. Research also shows that loyalty reward cards motivate
Image source: Freepik User acquisition is more expensive than retaining existing users. It implies that user retention, in other words, holding users’ attention over time, is critical for success. Even stats show that a higher retention rate can increase your
Image source: Freepik Technology is transforming the customer experience by reinventing every interaction or touchpoint between your brand and customers. Prospective customers might hear about your company from a friend, visit your website, or see social media posts. In other
