For more than a decade, it has been known that acquiring new customers is significantly more expensive than retaining existing customers. Plus, increasing your customer retention rate can increase your profits up to 95%, as found in this research published
Winning with in-store advertising can be easy if you combine the power of online and offline, unify your image across all marketing channels, and use the most relevant, accessible technology to deliver exceptional customer experiences. You can consider your in-store
Businesses of all sizes are always looking for ways to increase customer loyalty. Statistics show that 56% of customers stay loyal to brands that “get them“, meaning they are more likely to return and spend money again in the future.
Customer experience has always been an essential aspect of every successful business strategy. Customers want to feel excited when they spend their money. They want to enjoy themselves and always opt for a product or service that offers a superior
Consumers have changed a lot over the years. About a decade ago, they were satisfied with generic customer experiences. They only wanted to visit your physical store and buy your products or services. Nowadays, however, consumers have become more demanding.
Many companies have tried various customer loyalty programs in the past, from punch tickets to membership cards. These methods worked for a few years with customers returning for repeat purchases. Essentially, a loyalty program creates an organic customer cycle with
