Image source: Freepik Digital technology has revolutionized many industries, from retail and healthcare to telecommunications and shipping. By streamlining processes and making information more accessible, digital tools have made it easier for businesses to operate and grow. As a result,
Today, brands leverage social media, online ads, and email marketing to promote their products or services. These tactics might be enough to catch internet users’ attention. However, companies must do more to win users’ loyalty and improve their own image
Airline customers love to earn miles. According to research, 82% state they enjoy airline loyalty programs, while 81% cherish their rewards. Showing care about your consumers is the best way to gain their trust. It’s no wonder major airlines like
Image source: Freepik User acquisition is more expensive than retaining existing users. It implies that user retention, in other words, holding users’ attention over time, is critical for success. Even stats show that a higher retention rate can increase your
The modern customer has become difficult to impress. They now expect to see a brand’s ongoing effort to gain their favor and trust. Consumers can easily switch companies if brands don’t rise to the challenge. Businesses know how crucial it
Image source: LTVplus Customer experience represents the customers’ perception of each interaction with your brand. Businesses use customer experience metrics to track: A positive customer experience, feelings that customers have when interacting with your company, will drive their loyalty and
