Customer retention should be a priority for all businesses. However, this is more so for small businesses that lack the funds for mass marketing (consistently attracting fresh waves of clients). Research shows that customer retention has significant benefits. Specifically, a
Customer loyalty has remained a priority for modern businesses since the beginning of commerce. Based on market research, it’s much more profitable to keep customers than to seek new ones. Specifically, it could cost brands five times more to attract
A robust customer loyalty program can significantly improve the customer lifetime value (CLV) of diners at your restaurant. The question remains — how can restaurateurs and account managers gauge the overall customer response and optimize them? As with any modern
Digital Loyalty Cards Vs. Physical Loyalty Cards Loyalty programs keep customer experiences fresh and exciting – giving buyers an extra reason for a return purchase. Traditionally, such programs included printed scratch cards, coupons, and vouchers. However, times have changed, and
The Top Five Ways to Improve Customer Loyalty Customer loyalty determines the long-term interest and support from your buyers. Conversely, poorly maintained relationships with your customers usually result in one-off purchases and high customer turnover. The digital age has made
Top Five Examples of Customer Reward Programs There is never a one-size-fits-all solution for customer reward programs – seeing how buyer needs vary. However, over the years, there have been inspirational examples that have proven wildly successful for their effort
