Do you know how to develop a customer engagement strategy? The most effective customer engagement strategies foster retention and customer loyalty. With customers being seemingly more distracted than ever, it’s never been more important to deploy engagement strategies that create
A loyalty program can help your brand connect with customers in newfound ways. By rewarding your most valued patrons, you’ll encourage recurring purchases and ultimately raise overall profits for the long term. Indeed, it’s common knowledge that keeping a customer
The world is becoming increasingly contactless as more customers and companies move away from cash and other physical payment modes. Apple Wallet is a popular example of the remote buyer trend — where shoppers can purchase what they want, when
Customers expect a frictionless, seamless, engaging experience and yet only 10% of businesses today are delivering a connected online to offline experience. We enable businesses to leverage the power of Apple Wallet and Google Pay, native applications in those operating
Google is making it possible to store digital versions of either COVID-19 test results or vaccination cards on your Android device. The company has announced a new update for the Passes API, which will allow developers at healthcare organizations and
Many companies have tried various customer loyalty programs in the past, from punch tickets to membership cards. These methods worked for a few years with customers returning for repeat purchases. Essentially, a loyalty program creates an organic customer cycle with
