Customer Loyalty
Lukas O'Neill

Customer Loyalty Programs for Small Businesses

Many companies have tried various customer loyalty programs in the past, from punch tickets to membership cards. These methods worked for a few years with customers returning for repeat purchases.  Essentially, a loyalty program creates an organic customer cycle with

READ MORE
Membership
Lukas O'Neill

How Digital Membership Cards Improve Customer Engagement

Digital membership cards drive stronger connections with the most valuable members. Traditionally, these membership programs involved physical membership cards printed and distributed to individuals who signed up for a list. However, with the rise of technology, more organizations have opted

READ MORE
Apple Wallet
Lukas O'Neill

Customer Retention Strategies for Small Businesses

Customer retention should be a priority for all businesses. However, this is more so for small businesses that lack the funds for mass marketing (consistently attracting fresh waves of clients). Research shows that customer retention has significant benefits. Specifically, a

READ MORE
Customer Loyalty
Lukas O'Neill

The Ultimate Guide to Customer Loyalty

Customer loyalty has remained a priority for modern businesses since the beginning of commerce. Based on market research, it’s much more profitable to keep customers than to seek new ones.  Specifically, it could cost brands five times more to attract

READ MORE
Loyalty
Lukas O'Neill

How to Improve Restaurant Customer Loyalty

A robust customer loyalty program can significantly improve the customer lifetime value (CLV) of diners at your restaurant. The question remains — how can restaurateurs and account managers gauge the overall customer response and optimize them? As with any modern

READ MORE
Customer Loyalty
Lukas O'Neill

Digital Loyalty Cards Vs. Physical Loyalty Cards

Digital Loyalty Cards Vs. Physical Loyalty Cards Loyalty programs keep customer experiences fresh and exciting – giving buyers an extra reason for a return purchase. Traditionally, such programs included printed scratch cards, coupons, and vouchers. However, times have changed, and

READ MORE