Image source: Brett Jordan In the age of technology, companies are experimenting with distinct strategies to draw new and maintain existing customers. One of the most popular methods is to provide specials and promotions using digital coupons. Digital coupons are critical
Beauty loyalty programs are an excellent way to drive customer retention and increase sales. According to statistics, 75% of customers prefer to stay with companies that offer rewards. While some beauty businesses see high conversion rates from their loyalty programs,
Airline customers love to earn miles. According to research, 82% state they enjoy airline loyalty programs, while 81% cherish their rewards. Showing care about your consumers is the best way to gain their trust. It’s no wonder major airlines like
Image source: Freepik User acquisition is more expensive than retaining existing users. It implies that user retention, in other words, holding users’ attention over time, is critical for success. Even stats show that a higher retention rate can increase your
The modern customer has become difficult to impress. They now expect to see a brand’s ongoing effort to gain their favor and trust. Consumers can easily switch companies if brands don’t rise to the challenge. Businesses know how crucial it
Image source: LTVplus Customer experience represents the customers’ perception of each interaction with your brand. Businesses use customer experience metrics to track: Overall customer satisfaction Purchase frequency and retention rates Customer service quality and performance Customer loyalty A positive customer
It won’t come as a surprise to learn that the app market is highly competitive. Statista estimates that over five million apps are available across Google Play and the Apple App Store. That’s a massive number of user options, making
