Image source: Unsplash Email marketing is still doing strong. According to research, 64% of small businesses leverage email to reach customers. From product promotions and special discounts to membership program news, emails can pass any information to consumers. Companies rely on
Customer experience has always been an essential aspect of every successful business strategy. Customers want to feel excited when they spend their money. They want to enjoy themselves and always opt for a product or service that offers a superior
It’s no secret that contactless payments are on the rise. A study by Visa showed that contactless payments have increased by 400% in the past year and that 78% of people who have used contactless cards would use them again.
With a good customer experience, your hotel businesses will thrive. One of the most important factors of ensuring guest satisfaction is superb customer service. As customer demands increase, there is also growing complexity to provide an up-to-standard experience. Travelers have
Companies and consumers embrace mobile technologies like smartphones, tablets, and wearables to conduct online and offline transactions. Relationships between businesses and consumers are slowly but surely becoming digitalized as companies adapt to their customers’ changing requirements. Modern customer experience should
Digital membership cards are one of the greatest methods to enhance your customers’ experience. Producing membership cards may seem like a simple process (and it can be!). However, how you design and deliver them can significantly impact your members’ pleasure
Consumers have changed a lot over the years. About a decade ago, they were satisfied with generic customer experiences. They only wanted to visit your physical store and buy your products or services. Nowadays, however, consumers have become more demanding.
