Passenger convenience
Give passengers a boarding pass they can retrieve quickly from the wallet.
Boarding Passes
Keep every journey in hand.
Create, manage, and distribute digital boarding passes for Apple Wallet and Google Wallet so passengers can retrieve travel details quickly and keep using the same pass as gate, seat, or flight information changes.
- Passenger Access
- Flight + Gate
- Mobile Access
- Travel Operations
Boarding pass use case
Travel details, ready when they are needed.
The best digital boarding-pass experiences reduce travel friction. They keep the pass easy to retrieve, keep the details trustworthy as travel information changes, and help passengers move through the journey with less uncertainty.
Flight detail
Support boarding-group, seat, airport, and other travel-related information in the pass.
Current pass details
Keep passengers informed as gate or flight information changes over time.
Operational reliability
Use the same boarding pass through changing travel moments rather than treating it as static information.
Why this works
Keep travel details close.
Boarding passes work well in the wallet when passengers need speed, clarity, and current travel details in one place.
- Create boarding passes that include airline branding, airport locations, flight details, seat assignments, boarding groups, and scannable travel information.
- Keep the pass accessible from Apple Wallet or Google Wallet so passengers can retrieve it quickly during travel.
- Use the connected operational workflow to keep flight updates, gate changes and other pass information current.
- Support a more modern and convenient boarding experience with a mobile-first travel format.
What to get right
Make travel simpler.
The best boarding-pass experiences keep access fast and the details trustworthy.
Keep the pass easy to retrieve.
Travel moments move quickly, so passengers benefit when the boarding pass is already available in the wallet.
Support changing flight information.
Gate changes, seat information, and other operational detail become more manageable when the pass can stay current.
Use the phone as the travel access surface.
Mobile wallet boarding passes fit naturally into travel flows where convenience and speed both matter.
Keep passengers informed.
Travel communication is stronger when important updates can reach the same pass passengers already rely on.
FAQ
Questions travel teams ask about wallet boarding passes.
The practical questions teams ask when they need passengers to reach boarding information quickly and reliably.
Why put boarding passes in the wallet?
Wallet passes make boarding information easier for passengers to access during travel and help keep important details close at hand.
What can we show on a wallet boarding pass?
Common examples include airline branding, airport locations, flight details, seat assignments, boarding groups, and scannable access information.
What happens when flight details change?
Travel information can change quickly, so boarding passes are stronger when passengers can keep using the same pass as operational details change.
Is this only about passenger convenience?
No. It is also about operational clarity and keeping visible travel information aligned with the current journey.