If your customer lifecycle marketing strategy feels a little stale, don’t worry – you’re not alone. Many businesses find themselves in the same boat, struggling to develop new ideas to keep customers engaged. One way to spice up your customer
The world is no longer the same after the pandemic. We have a new normal. COVID-19 has brought in many changes, including mobile wallet adoption. The new payment methods, such as mobile wallets, disrupt business models as consumers seek safe,
Customer experience has always been an essential aspect of every successful business strategy. Customers want to feel excited when they spend their money. They want to enjoy themselves and always opt for a product or service that offers a superior
It’s no secret that contactless payments are on the rise. A study by Visa showed that contactless payments have increased by 400% in the past year and that 78% of people who have used contactless cards would use them again.
With a good customer experience, your hotel businesses will thrive. One of the most important factors of ensuring guest satisfaction is superb customer service. As customer demands increase, there is also growing complexity to provide an up-to-standard experience. Travelers have
Companies and consumers embrace mobile technologies like smartphones, tablets, and wearables to conduct online and offline transactions. Relationships between businesses and consumers are slowly but surely becoming digitalized as companies adapt to their customers’ changing requirements. Modern customer experience should
